Please be considerate, as we only have one phone line, and we are a retail store.

 e-mail is an efficient way to contact us

If you are trying to find our store and you are lost:

Call us at 972-299-9995 and we'll give you driving directions.

If you need help finding the right part, and will be having the part shipped to you:

Look at the diagrams in your owner's manual or on our parts page to find the part number.  If you still have questions, please e-mail us and we'll be glad to assist.  Please include as much information as possible:  brand, model, etc.  Parts are easily ordered online at our online store at www.mykartparts.com, and it will save you the $20 service charge for phone orders.

If you need phone assistance with parts to be shipped, a $20 service charge will be added to your order, even if the order is placed online.  Call us at 972-299-9995 and we'll assist.

If you are having trouble getting our online store to work properly:

Call us at 972-299-9995 and we'll walk you through it.

If you are in the Waxahachie (Dallas) area and will be coming into our store to purchase or look at a go-kart, utility vehicle, ZTR mower, or parts, and need more information:

Call us at 972-299-9995 and we'll be delighted to answer your questions.  If you need directions, you may download a map and instructions from our Driving Directions page.  If you need further instructions, call us.

If you are one of our dealers, or if you purchased your kart directly from us:

Call us at 972-299-9995 with any questions whatsoever -- we'll be glad to help, as any good distributor/dealer should.  Please identify yourself as a kart customer so we may look-up your kart's history in the computer and provide you with superb service.  You may also contact us via e-mail, which is often answered even when we're closed.

We'd like to help, but ...

If you are seeking technical advice on a kart purchased from another dealer:

Please call your selling dealer -- they will be familiar with the kart, and will probably record the history of your kart (as we do for our customers).  In short, they will be able to provide you with better service than we can.  If they are unavailable, contact us via e-mail with basic questions, and we'll do our best to assist you as time permits and if it's a kart with which we are familiar.  Our technician is available by phone by appointment only, at an hourly charge of $100, with a half-hour minimum.

If you are seeking technical advice on a kart purchased from an individual:

Contact us via e-mail with basic questions, and we'll do our best to assist you as time permits and if it's a kart with which we are familiar.  Our technician is available by phone by appointment only, at an hourly charge of $100, with a half-hour minimum.

If you need parts assistance:

Look at the diagrams in your owner's manual or on our parts page to find the part number.  If you still have questions, please e-mail us and we'll be glad to assist in locating diagrams.  Please include as much information as possible:  brand, model, etc.  Parts are easily ordered online at our online store at www.mykartparts.com.  If you need phone assistance with your parts, a $20 service charge will be added to your order, even if it is placed online.

If you have a question about a parts order:

If it's for delivery information, you should have received an e-mail with a tracking number.  If you need additional or different information, please e-mail us, and include a phone number so we may follow up with you if your questions cannot easily be answered by e-mail.